'J.Crew was the first big retail chain to file bankruptcy in the wake of coronavirus lockdowns. But analysts say J.Crew\'s struggle started years earlier, as its debt mounted and it lost touch with its customers. Illustration: Carter McCall/WSJ More from the Wall Street Journal: Visit WSJ.com: http://www.wsj.com Visit the WSJ Video Center: https://wsj.com/video On Facebook: https://www.facebook.com/pg/wsj/videos/ On Twitter: https://twitter.com/WSJ On Snapchat: https://on.wsj.com/2ratjSM #WSJ #JCrew #TheRiseAndFall'
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